Our Co-Managed IT Support is fully flexible
An extra set of hands for the ongoing tasks
Specialist assistance with a technical niche
Specialised and Supplementary Co-managed IT Support
Co-Managed IT Support from our team of engineers keeps your network always up and running
Use our IT Helpdesk
First, second or third line support, depending what you need
Access hundreds of outstanding software products available exclusively through Managed Service Providers
Our Experts add niche experience to your team to make things go without a hitch
Co-Managed IT Support
Is your IT team too busy running the infrastructure, security and break fixes to work on high-value projects?
Flywheel IT Services can remove these pains for you with co-managed services.
We share our remote monitoring, ticketing and reporting systems with you
- Ensure the speediest resolution of issues
- Mesh in seamlessly with your own internal teams
Proactive & Reactive Services
- Proactive monitoring, patching & updates
- Troubleshooting and issue resolution
Contact us to discuss your needs
Average phone call waiting time
Of helpdesk calls tackled within 2 hours
Calls resolved by our helpdesk in an average week
Customer retention rate
“Myself, the EE team and the PwC team are over the moon with what Flywheel has achieved in such a short space of time. We have been able to stabilise and are now able to focus on gathering debt from the customers. This is due to the swift response from Flywheel IT Services and their ability to understand the issues and provide solutions.”Bruno, Team ManagerExtra Energy / PwC
“I have great faith in these people and felt supported all the way. They helped me evaluate all our options to replace the backup system, looking at cost, functionality and feasibility so I could present that clearly to the Trust Board and help them make an informed decision. John’s team took care of the implementation, which all went smoothly. I’m very happy with the approach and would confidently choose this team for future projects.”Kevin McKenzieStrategic IT Manager, Learning Today Leading Tomorrow MAT
“Flywheel has been a trusted partner of ours for over 13 years. Whether it is IT Equipment Supply, support and even a complete office move; they never fail to deliver a brilliant service. Due to their technical expertise, we are confident in the solutions they deliver and would definitely recommend them to other businesses.”Jon BrewerPurple Granite
“We have always found their services and the technical support they provide to be excellent. We are reassured to know that all our business-critical data is backed up and we have a disaster recovery plan in place should the worst happen. Flywheel have also worked with us to provide a road map so that as our business grows the support we receive adapts.”Chris GoffVision
Why choose Flywheel for Co-Managed IT Support?
Expand or shrink your it team easily to match demand
We provide both ad-hoc and ongoing services – supporting you through everything from the everyday to the unexpected.
Get industry accredited experts when you need them
Our staff are accredited with such tech industry giants as Microsoft, Datto, Sophos and many more – providing services to each company’s high delivery standards.
You need experienced project specialists
When you’re tackling a new project for the first time, wouldn’t it be a dream to have someone on your team who’s done it lots of times already?
Your company is growing rapidly, but your hiring rate can’t keep up
Finding top-notch talent in the tech field is much more complicated than it sounds, and you need to train them. With us, your can invest your company’s resources into immediately getting IT support instead.
24 years’ experience in professional IT support
Qualified IT experts supporting hundreds of organisations around the UK
99.4% customer retention rate
About Flywheel IT Services
Flywheel IT Services has teams of highly qualified and experienced IT engineers and consultants around the UK. For over 24 years we have partnered with businesses, schools and major construction companies to provide IT services and to guide and support their IT projects, tech strategies and day-to-day operations.